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One point of contact for Atlassian licences and billing

In Puratech, this insurer has a single, permanent point of contact for its Atlassian licences. Puratech keeps track of the licences, subscriptions and billing and helps with questions and changes within the Atlassian platform.

Case study Financial services

Customer
Insurer
Platforms
  • Jira
  • Bitbucket
Services
  • Licence management
  • Operational support

The situation

The company was looking for a new partner for its existing Atlassian licences.

Besides the licences themselves, subscriptions, billing and changes within the Atlassian platform also need to be followed up.

Our approach

Puratech took over the existing licences. Since then, the service has consisted of two parts.

  • Licence management: Puratech supports the insurer in keeping track of Atlassian licences, subscriptions and billing, including Jira, Bitbucket and related apps.
  • Operational support: Puratech supports the insurer with questions about licences, subscriptions, billing and changes within the Atlassian platform.

The result

The insurer can turn to one partner for everything to do with its Atlassian licences.

  • Licences, subscriptions and billing followed up by one partner.
  • Answers to questions about licences, subscriptions and billing.
  • Clarity on what changes within the Atlassian platform mean, such as new billing rules.

All case studies

More case studies

  • FleetGO · Telematics and fleet management

    One way of working in Jira for the whole group

    From differently configured projects to one shared way of working for the teams in Belgium and Germany: analysis, workflows and permissions, an app inventory and documentation, with Puratech as administrator and licensing partner.

    Platforms
    • Jira
    • Confluence
    • Jira Product Discovery
    Services
    • Analysis of the Jira environment
    • Workflows, fields and permissions
    • Administration and licences
  • Timewax · Software: resource planning software (SaaS)

    A Jira health check and a steady licensing partner

    A review of the Jira Cloud configuration with a specialised tool, followed by licences through Puratech and a permanent point of contact for questions.

    Platforms
    • Jira
    • Jira Service Management
    Services
    • Jira health check
    • Licences through Puratech
    • Support with questions

Facing a similar step?

Tell us where you stand today. Together we will look at what an assessment, a service desk or a dedicated admin team means for your organisation.

Get in touch

Or email us directly at letstalk@puratech.be.