Privacy policy

Who is responsible for your data?

Puratech is a division of Lindus NV, Mandekensstraat 208A, 9200 Dendermonde, Belgium (VAT BE 1013.123.824). Lindus NV is the data controller for the personal data we collect through this website and our services.

Questions about privacy? Email privacy@puratech.be. You can also contact the data protection officer of Lindus NV at privacy@lindus.be.

Which data do we collect?

• Through the contact form: your name and email address and, if you fill them in, your phone number, company name, the topic you chose and your message.
• Through email, phone or social media: the data you share with us yourself.
• If you are a client: the data needed for quotes, invoicing and delivering our services.
• Technical data: our hosting provider records your IP address, browser type and the time of your visit in server log files, among other things, to keep the website secure and available.
• Visitor statistics: for every page view, our analytics service receives the page, the website you came from, your browser, operating system, device type, screen size and language. It derives the country, region and city from your IP address; the IP address itself is not stored in the statistics.

What do we use your data for?

• to answer your question and send you a proposal or quote;
• to deliver and invoice our services;
• to manage our client relationship in our CRM;
• to secure and improve the website;
• to see, in aggregated figures, how many visitors the website has, which pages they view and which countries they come from;
• to inform you about relevant services, as a client or with your consent;
• to comply with legal obligations, such as our accounting obligations.

On what legal basis?

We process your data because it is needed to prepare or perform a contract at your request, to comply with a legal obligation, on the basis of our legitimate interest (such as securing the website, measuring its use and managing client relationships) or on the basis of your consent. You can withdraw your consent at any time.

Who do we share your data with?

We never sell your data. We work with processors that handle your data on our behalf:

• Cloud86 for hosting this website;
• an analytics service for the visitor statistics of this website, with storage in the European Union;
• Odoo for customer relationship management (CRM) and invoicing;
• Atlassian and related apps for project follow-up and client communication;
• Billit for invoicing;
• Teamleader for customer relationship management.

We make sure these parties take appropriate measures to protect your data.

How long do we keep your data?

We keep your data no longer than necessary for the purposes for which we collect it, or as long as the law requires. The visitor statistics are deleted after six months. Would you like us to delete your data sooner? Let us know at privacy@puratech.be.

Cookies

This website does not set cookies and does not use advertising services.

For visitor statistics, we use a service that works without cookies and stores nothing on your device. To count visits, it calculates a code from your IP address and browser details that changes at least once a month, so a visit cannot be followed across months or across other websites. We use this data for statistics only and never try to find out who you are. That is why we do not ask for consent through a cookie banner. If your browser sends a Do Not Track signal, we do not measure your visit.

As long as you do not choose anything yourself, the home page opens in the language of your browser (or in English if the website is not available in that language) and the website is dark if your device uses a dark appearance. The website reads these settings only in your browser: they are not sent to us for this purpose and are not stored.

If you choose a language or a light or dark appearance yourself, your browser remembers that choice in its local storage (localStorage), so you see the website in the same language and appearance on your next visit. The choice stays on your device and is not sent to us. If you choose automatic again for the appearance, that choice is deleted.

If we start using cookies in the future, we will update this policy.

Your rights

You have the right to access your data, to have it corrected or deleted, to have its processing restricted, to object to its processing and to data portability. Send your request to privacy@puratech.be. You can unsubscribe from marketing communication at any time.

Do you disagree with the way we process your data? Please contact us first, so we can resolve it together. You can also lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels (www.dataprotectionauthority.be).

Changes

We may update this privacy policy, for example when the website changes. The latest version is always available on this page.